ITIL 4 Foundation - Managed Services

Service organizations use IT systems to improve efficiency, reliability and quality. Develop in-depth knowledge of the ITIL® methodology. ITIL is a set of detailed practices for IT service management that focuses on aligning IT services with the needs of business. Learn how ITIL's systematic approach to IT service management can help businesses manage risk, strengthen customer relations, establish cost-effective practices, and build a stable IT environment. View Less